Storage Should Be Easy and Accessible
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Whatever Your Needs, We’ve Got You Covered
At General Self Storage, we’re here to make storage Simple, Secure, Stored. Whether you’re downsizing, renovating, or just need a bit more space, we offer flexible solutions for both personal and business needs. With a variety of unit sizes and short- or long-term options, you’ll find the perfect fit.
Located right here in Upper Coomera and Southport, our facilities are equipped with top-notch security, 7-day access, and a customer-first approach. From flexible payment plans to complimentary moving equipment, we’re all about making your storage experience as smooth as possible.
Make your move even easier with our free move in truck and trailer. Cut down on costs and move with convenience!
Need help estimating your storage needs? We offer free home or office quotes to ensure you get the right space for your requirements.
Looking for a trusted removalist or packing expert? We’ve got you covered with reliable recommendations.
Pick up boxes, locks and other packing supplies. See our friendly staff for more information to make your move hassle-free.
Features and Benefits
At General Self Storage, we make storage Simple, Secure, Stored—because we know your space matters.
Brand New Facilities
Our brand-new storage units are clean, well-maintained, and designed to offer both maximum security and convenience—perfect for both personal and business use.
Easy Access
Need to access your belongings? We’ve got you covered with 7-day availability and extended hours for businesses, so you can come and go as you please.
Variety of Sizes
Whether you’re storing a few boxes or needing space for a business, we have a variety of unit sizes to suit your needs—large or small.
Competitive Storage Protection Cover
Protect your belongings with our competitive storage protection cover designed to give you peace of mind at a competitive rate. Your items are covered at affordable prices.
On-Site Manager and Friendly Staff
Our friendly, professional team is always available to help with your storage needs, offering expert advice and personalised service.
Top-Notch Security
Rest easy knowing that your items are safe. Our facility features full CCTV monitoring, pin-code access, and individually alarmed units to keep your belongings secure.
How Self Storage Works
At General Self Storage, we make storing your belongings quick, simple, and hassle-free. Just follow these easy steps to secure your space and start storing today!
At General Self Storage, we make it Simple, Secure, Stored!
Choose Your Location
Pick from our conveniently located facilities in Upper Coomera or Southport—both offering secure, flexible storage options to suit your needs.
Book a Unit
We offer a wide range of sizes, from lockers to mini warehouses, including Tradie Caves and eCommerce storage units. Simply choose the right fit for your needs and reserve your unit online or by calling our friendly team.
Book Services
Take advantage of our free move in truck and trailer, as well as our range of services including packing supplies and trusted referral partners to make your move smooth and easy.
Move In!
Our well-lit, alarmed facilities and on-site managers ensure secure, stress-free storage. Move in on your schedule and access your unit anytime.
Why Choose General Self Storage?
At General Self Storage, we understand that life moments often lead to the need for extra space—whether you’re downsizing, renovating, moving, or growing your business. We’re here to make storage Simple, Secure, Stored. With our modern facilities in Upper Coomera and Southport, we offer flexible, customer-first solutions designed for your needs. Here’s why choosing us is the right decision:
What Our Customers Have To Say
Louise Chambers
7 days ago
Fantastic service from the team. Lovely, clean facility.
Christopher Richards
1 week ago
Stephen Callway
1 week ago
jumanji day
1 week ago
Easy to use everything
Aaliyah ericsson
1 week ago
Helpful staff thank you Gary 😊 🙏 easy access safe clean environment 👍 highly recommend.
Josemily Royle
2 weeks ago
Absolutely amazing experience from start to finish! The facilities are spotless, secure, and incredibly easy to access. The location is perfect. very central and convenient, making it easy to get to whenever needed.
A huge thank you to Brodie and Gary, who provided exceptional customer service. They were both professional, friendly, and extremely helpful throughout the entire process. They took the time to explain everything clearly, answered all my questions, and made what could have been a stressful experience completely seamless and hassle-free.
The level of service here is truly top-notch. You can tell they genuinely care about their customers and take pride in maintaining a clean, well-organised, and secure facility.
I highly recommend this storage facility to anyone looking for reliable storage and outstanding customer service. 10/10 experience, and I wouldn’t hesitate to use them again in the future. Thank you, for making everything so easy.
A huge thank you to Brodie and Gary, who provided exceptional customer service. They were both professional, friendly, and extremely helpful throughout the entire process. They took the time to explain everything clearly, answered all my questions, and made what could have been a stressful experience completely seamless and hassle-free.
The level of service here is truly top-notch. You can tell they genuinely care about their customers and take pride in maintaining a clean, well-organised, and secure facility.
I highly recommend this storage facility to anyone looking for reliable storage and outstanding customer service. 10/10 experience, and I wouldn’t hesitate to use them again in the future. Thank you, for making everything so easy.
Rebecca Latham
2 weeks ago
Staff are welcoming, very helpful and friendly
Nash Elliott
2 weeks ago
Great new place , great staff
Rebecca Monk
3 weeks ago
Great service!
jaroslaw pelichowski
3 weeks ago
A modern facility, easy rental process, very good prices
Christian De Vera
3 weeks ago
i needed space pretty quickly and found general self storage after searching for storages near me. i'll be honest i did almost second guess it after seeing a negative review but i was in a rush and it was close so i decided to go in and see the place for myself.
i'm really glad i did. the staff was lovely to deal with and made the whole thing much easier than i expected. i even got a deal on a 3x3 for only $99 on the spot!!
i also made a point of checking the bathroom while i was there. i don't really use public bathrooms but i was still curious. it was midday when i took these photos so take from that what you will.
in retrospect, i think respect goes both ways. my experience with was very positive and i'm really glad i gave them a chance. i would happily recommend this place to anyone needing storage in the area.
i'm really glad i did. the staff was lovely to deal with and made the whole thing much easier than i expected. i even got a deal on a 3x3 for only $99 on the spot!!
i also made a point of checking the bathroom while i was there. i don't really use public bathrooms but i was still curious. it was midday when i took these photos so take from that what you will.
in retrospect, i think respect goes both ways. my experience with was very positive and i'm really glad i gave them a chance. i would happily recommend this place to anyone needing storage in the area.
Carole Jackson
3 weeks ago
The building is very clean but they need to provide more trolleys. I visited the Southport facility on Friday and there were no trolleys at all??
Accordingly, I couldn't move some things to my car. Very inconvenient!
Accordingly, I couldn't move some things to my car. Very inconvenient!
Lisa Koster
4 weeks ago
Clean, convenient, great service. So happy that I chose General.
Tom Lawson
4 weeks ago
Gary and the team at ashmore/molendinar are amazing. Yes there was a little drama but they were quick to action and assisted us in every way. Brodie at coomera was incredible too. Definitely happy being apart of this team.
Glenn Healy
4 weeks ago
Good honest service...very helpful and obliging 5 star ..leaves other storage places for dead..
Peter Khedoori
4 weeks ago
Excellent service, new modern building, full security. A 1 .
James Smith
4 weeks ago
Brilliant storage facility and even better customer service and value for money. Highly recommend.
Hayley Chaplin
4 weeks ago
Tania Martin
4 weeks ago
Had a great experience with General Self Storage recently. Friendly staff, professional service and everything was handled quickly and efficiently.
Holly Atlee
4 weeks ago
Great experience with General Self Storage Upper Coomera. The team were friendly and happy to give me a hand, the facility is secure and well maintained, which gives peace of mind knowing my belongings are safe. Highly recommend!
Graffer
4 weeks ago
The frustrating part about my experience at General Self Storage is that the treatment you get seems to depend entirely on whether the manager likes you or not.
If everything’s going smoothly, he can be friendly enough. But the moment there’s an issue, the attitude changes completely and the way he speaks to people becomes rude, confrontational, and unnecessarily aggressive. Running a professional business means treating ALL customers with basic respect, not picking and choosing who gets spoken to properly.
To be fair, I’ll admit one situation started because I had some items outside my unit while I’d been loading up all morning trying to run my business. I left briefly to grab food and came back to being spoken to like I’d done something unforgivable. The units around me were empty, I wasn’t blocking anyone, and I wasn’t causing damage or trouble. A simple polite conversation would’ve been enough, but instead I was spoken to disrespectfully. After that, the attitude towards me completely changed.
I also witnessed similar behaviour towards other customers while I was there.
On top of that, the toilets were consistently filthy. I genuinely don’t believe they were properly cleaned the entire time I rented there, and I have photos to back it up. Oddly enough, the rest of the facility is generally kept tidy and secure, so the lack of cleanliness in shared amenities stands out even more.
The facility itself has potential, and most of the other staff were fine. But management attitude and customer treatment ruined the experience for me and is ultimately why I moved my belongings elsewhere.
If everything’s going smoothly, he can be friendly enough. But the moment there’s an issue, the attitude changes completely and the way he speaks to people becomes rude, confrontational, and unnecessarily aggressive. Running a professional business means treating ALL customers with basic respect, not picking and choosing who gets spoken to properly.
To be fair, I’ll admit one situation started because I had some items outside my unit while I’d been loading up all morning trying to run my business. I left briefly to grab food and came back to being spoken to like I’d done something unforgivable. The units around me were empty, I wasn’t blocking anyone, and I wasn’t causing damage or trouble. A simple polite conversation would’ve been enough, but instead I was spoken to disrespectfully. After that, the attitude towards me completely changed.
I also witnessed similar behaviour towards other customers while I was there.
On top of that, the toilets were consistently filthy. I genuinely don’t believe they were properly cleaned the entire time I rented there, and I have photos to back it up. Oddly enough, the rest of the facility is generally kept tidy and secure, so the lack of cleanliness in shared amenities stands out even more.
The facility itself has potential, and most of the other staff were fine. But management attitude and customer treatment ruined the experience for me and is ultimately why I moved my belongings elsewhere.
Rachel Haines
1 month ago
Fantastic space, clean, great security, great service, extremely helpful friendly kind staff, highly recommend A+++++
Lisa Hanson
1 month ago
Easy as. Gary was friendly, helpful, efficient and professional.
hey S.A. Elia
2 months ago
The service is of an extremely high standard, I rang a few places comparing prices and they didn't come close. Gary, who answered my enquire was transparent with what they were offering even emailed me the details of options and which I hadn't committed yet..That was impressive, going that extra mile in service. What General Sell Storage offer is better money for value, professionalism and a week later even after I had signed up and Gary came out of the office to see if I had settled in ok. Extra mile again, I recommend this business to those seeking temporary storage, but need to deal with trust worthy people. These are your people.
Keep up the Great work, guys.
Keep up the Great work, guys.
Chrissy Fitzpatrick
2 months ago
Loved the introductory price office. Security and friendly staff
Marc Mitchell
2 months ago
Super chilled guys,clean storage and willing too help ,Gary at molendinar his customer service is second to none, Really bent over backwards too help me and make my storage experience effortless .. I wouldn’t goo anywere else in future if I have too move again and need storage..I’ll be back .thank u …
Zee Chee
2 months ago
The Manager is very courteous and isn’t trying to bill you for any discrepancies of any kind, unlike other major facilities nearby.
Modern, clean facility with alarms on unit doors as well as other security, so your stuff is safe.
Store has all you need for packaging. Bathrooms and vending machine on site.
Highly recommend.
Modern, clean facility with alarms on unit doors as well as other security, so your stuff is safe.
Store has all you need for packaging. Bathrooms and vending machine on site.
Highly recommend.
Izaac ae86
2 months ago
luke vinals
2 months ago
Cheap rates
Daniel Brant
2 months ago
Excellent service - highly recommend
benjamin andrlik
2 months ago
The have Friendly staff, easy application for storage and they have saved me a lot of money for my business. I have to give them a five star rating.
Summer
2 months ago
Super easy and convenient check in. Brand new facility! Highly recommended.
Luke Button
2 months ago
Super helpful and went above and beyond on the Easter holiday to help me get my stuff into storage while having to move out. Well recommended
ADRIAN ALVAREZ
2 months ago
Coral Raymond
2 months ago
Found them to be very helpful units are clean easy access
Stuart Cooper
2 months ago
Great being able to use the small truck
Daisy Buchan
3 months ago
I had to move last minute and wasn’t sure how long I would need storage for, Gary was incredibly accommodating and made it really easy to adjust my move in and move out date.
The facility itself is modern and new, easy to navigate and feels very safe and secure.
I couldn’t recommend them enough, definitely the best prices and service on the Gold Coast!
The facility itself is modern and new, easy to navigate and feels very safe and secure.
I couldn’t recommend them enough, definitely the best prices and service on the Gold Coast!
Bessie465
3 months ago
Staff at general self storage are friendly and very helpful. I would highly recommend this storage facility for anyone looking for affordable storage.
Rodney Thomasz
3 months ago
The team were very accomodating and professional. This is a beautiful new and clean storage with a high level of security. I highly recommend General Self Storage Southport if you want safe secure storage and a team who clearly appreciate your patronage , stop looking this is the place!!!!
Rosane Simões
6 months ago
I had to find a storage facility on last minute due to unforseen events and I wasn’t sure what to expect, as I had never used one before. General Self Storage Southport absolutely exceeded all my expectations. I contacted the facility via chat and Gary called me straight away. Gary was incredibly welcoming, helpful, and easy to deal with. He took the time to explain everything clearly, making the process completely stress-free.
The facility is spotless, well-organised, safe, and easily accessible.
Highly recommend General Self Storage to anyone!
The facility is spotless, well-organised, safe, and easily accessible.
Highly recommend General Self Storage to anyone!
Jay Ng
6 months ago
Gary was incredibly easy to deal with and very accommodating. The service was great from start to finish, and I really appreciated that he wasn’t pushy at all. At the time of my enquiry, they also offered a free truck or trailer, which made the whole process even smoother. The facility itself is clean, organised, and well looked after. Highly recommend General Storage Southport located in Molendinar for a stress free experience.
Tania Martin
8 months ago
As someone who has never used a storage facility before, I wasn’t sure what to expect but General Self Storage Southport absolutely amazed me! From the moment I arrived, Gary was incredibly welcoming and helpful. He took the time to explain everything clearly and made the whole process feel easy and stress-free.
The facility itself is spotless, well-organised and thoughtfully laid out. I was genuinely surprised by how modern and secure everything is, from the access systems to the range of unit sizes available. They offer so much more than I imagined.
Highly recommend General Self Storage to anyone, especially if it’s your first time using storage!
The facility itself is spotless, well-organised and thoughtfully laid out. I was genuinely surprised by how modern and secure everything is, from the access systems to the range of unit sizes available. They offer so much more than I imagined.
Highly recommend General Self Storage to anyone, especially if it’s your first time using storage!
Linda Melody
8 months ago
Their storage is super clean, air-conditioned, and well-kept. Gary is efficient and knowledgeable. He had helped me sort out my storage space needs. I have peace of mind keeping my belongings in their storage.
Simeon Karcoushkas
8 months ago
Wow what a huge clean place !! Gavin and Gary went above and beyond to help me choose the right storage unit to suit my needs ..I thoroughly recommend this business. Thanks guys.. pleasure doing business with you.
Rory Nicholson
8 months ago
What a great Management Team at General Storage Upper Coomera. Gary and Gavin have gone out of their way to be helpful and efficient. The Facility is new , clean and has fantastic facilities for a small business owner like myself
I can highly recommend their services!
I can highly recommend their services!
chris lowe
9 months ago
Had such a great experience at General Self Storage!
Gavin took the time to show us around the facility and helped us pick the right sized boxes. The complimentary truck and trailer made moving so much easier—it was a huge help.
The whole team made the process stress-free and simple.
10/10 – highly recommend the GSS team! 👌
Gavin took the time to show us around the facility and helped us pick the right sized boxes. The complimentary truck and trailer made moving so much easier—it was a huge help.
The whole team made the process stress-free and simple.
10/10 – highly recommend the GSS team! 👌
