Storage Should Be Easy and Accessible
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Whatever Your Needs, We’ve Got You Covered
At General Self Storage, we’re here to make storage Simple, Secure, Stored. Whether you’re downsizing, renovating, or just need a bit more space, we offer flexible solutions for both personal and business needs. With a variety of unit sizes and short- or long-term options, you’ll find the perfect fit.
Located right here in Upper Coomera and Southport, our facilities are equipped with top-notch security, 7-day access, and a customer-first approach. From flexible payment plans to complimentary moving equipment, we’re all about making your storage experience as smooth as possible.
Make your move even easier with our free move in truck and trailer. Cut down on costs and move with convenience!
Need help estimating your storage needs? We offer free home or office quotes to ensure you get the right space for your requirements.
Looking for a trusted removalist or packing expert? We’ve got you covered with reliable recommendations.
Pick up boxes, locks and other packing supplies. See our friendly staff for more information to make your move hassle-free.
Features and Benefits
At General Self Storage, we make storage Simple, Secure, Stored—because we know your space matters.
Brand New Facilities
Our brand-new storage units are clean, well-maintained, and designed to offer both maximum security and convenience—perfect for both personal and business use.
Easy Access
Need to access your belongings? We’ve got you covered with 7-day availability and extended hours for businesses, so you can come and go as you please.
Variety of Sizes
Whether you’re storing a few boxes or needing space for a business, we have a variety of unit sizes to suit your needs—large or small.
Competitive Storage Protection Cover
Protect your belongings with our competitive storage protection cover designed to give you peace of mind at a competitive rate. Your items are covered at affordable prices.
On-Site Manager and Friendly Staff
Our friendly, professional team is always available to help with your storage needs, offering expert advice and personalised service.
Top-Notch Security
Rest easy knowing that your items are safe. Our facility features full CCTV monitoring, pin-code access, and individually alarmed units to keep your belongings secure.
How Self Storage Works
At General Self Storage, we make storing your belongings quick, simple, and hassle-free. Just follow these easy steps to secure your space and start storing today!
At General Self Storage, we make it Simple, Secure, Stored!
Choose Your Location
Pick from our conveniently located facilities in Upper Coomera or Southport—both offering secure, flexible storage options to suit your needs.
Book a Unit
We offer a wide range of sizes, from lockers to mini warehouses, including Tradie Caves and eCommerce storage units. Simply choose the right fit for your needs and reserve your unit online or by calling our friendly team.
Book Services
Take advantage of our free move in truck and trailer, as well as our range of services including packing supplies and trusted referral partners to make your move smooth and easy.
Move In!
Our well-lit, alarmed facilities and on-site managers ensure secure, stress-free storage. Move in on your schedule and access your unit anytime.
Why Choose General Self Storage?
At General Self Storage, we understand that life moments often lead to the need for extra space—whether you’re downsizing, renovating, moving, or growing your business. We’re here to make storage Simple, Secure, Stored. With our modern facilities in Upper Coomera and Southport, we offer flexible, customer-first solutions designed for your needs. Here’s why choosing us is the right decision:
What Our Customers Have To Say
Hossain Nupiri
6 days ago
Great experience with General Storage Southport! The staff were friendly and helpful, the facility was clean and secure, and the overall process was smooth. Highly recommend!
Jo Mooney
6 days ago
Elke Dwiar
1 week ago
Brodie and Gary were amazing Moving comes with a lot of challenges and I really appreciated Brodie's&Gary's calm and professional way to explain everything, honestly it made the world of a difference I didnt even go anywhere else after talking to Brodie because I felt I was very well looked after and Gary helped me sign everything the next day so thank you to you both
Nadine Laing-Korte
2 weeks ago
Gavin is an absolute wizard at helping figure out the best space for your storage needs. He made the process so easy and stress free. We highly recommend having a chat to Gavin .. A genuinely good guy!
Cheryl Yarnold
2 weeks ago
The manager was very helpful and informative. He walked me through to the storage unit which I really appreciated. Everything is in really good condition. I'm very happy with it all.
Ewan Ramsay
3 weeks ago
Clean,tidy and easily accessible.
Manager very helpful
Alison
3 weeks ago
Great prices, clean accessible facilities. Highly recommend.
Erika Maric
3 weeks ago
Jo Jo Doyle
4 weeks ago
Friendly staff convenient place cheap very 😊
Sara Noonan
4 weeks ago
Excellent guy here really helped us, went out of his way to make it easy for my partner to unload our trailer
Rahul Dhawan
1 month ago
Patrick Scurrah
1 month ago
Great place, Great Team, Highly Recommended!
Jamie
1 month ago
On Saturday morning around about 11.30am me and my partner were coming to look at potential getting a storage unit we also had some friends coming to have a look. They were at the hobby shop next door. I parked my car and as we were walking over there to meet them and come back I took 5 steps and a staff member comes out side and says hey mate you need to move your car. My reply was oh we will be 2 secs" and before I could even finish my sentence he replied with don't care and walked back inside.
So we just got in my car and went home. Thanks to the the rude staff member I won't be coming back at all and telling my friends to do the same .
jacqui shepherdson
1 month ago
It was an absolute pleasure dealing with Gary. He was very accommodating and made the whole process easy so much so we went back for a 2nd unit!! The location is great, the whole complex, the units and surrounds is very neat, clean & tidy. Kudos.
M Kim
1 month ago
Outstanding service and great convenience! Easy access with plenty of parking space made moving hassle free. I stored my moving items for a little over a week and had a great experience. The staff were super friendly and helpful as well. I would definitely recommend them to anyone needing storage!
Timothy Craig
1 month ago
Very disappointing customer service. I was looking to rent the largest and most expensive shed in the facility on an ongoing basis for my commercial businesses, despite their prices being around 15–20% higher than other facilities I had inspected.
I simply asked Gary, the manager, for some flexibility with the billing date so the $2,000 monthly payment aligned with when my business invoices are paid. I wasn’t asking for any additional discount, just a workable payment date. There was absolutely no flexibility or willingness to find a solution. Despite knowing I needed to move my equipment this week, his solution was essentially to “come back in two weeks.”
For a business charging premium prices, I found the attitude unnecessarily rigid and dismissive. The facility itself is modern, but unfortunately the customer service was enough for me to walk away to National Storage just down the road where the facilities are similar but most importantly, management are much more flexible, understanding and accommodating.
Simon YAO
2 months ago
petah douglas
2 months ago
I have to say I had the best experience down at Ashmore the guy Gary that was there was just helpful understanding if I could say anything more about general storage at Ashmore amazing
Roz Eberhard
2 months ago
Great experience, friendly and helpful staff, very well maintained and excellent price.
Nathan Hallett
2 months ago
Michaela Cheslett
2 months ago
Gary was very helpful in assisting us with a storage unit. The building is brand new and is well managed.
Chloe Russell-Brown
2 months ago
Easy, friendly staff. Love that I didnt have to wait ages to book in for the free truck!! Price and size of storage it great
Claudia Rose
2 months ago
Gavin is the best! im more then happy with my experience here. The facility is clean, secure and easy to access, and the whole process was straightforward from the start. All the staff were friendly, helpful and made everything simple with no unnecessary hassle. Definitely recommend if you’re looking for reliable self storage and good customer service. ⭐️⭐️⭐️⭐️⭐️
Nattu Mazzitelli
2 months ago
The team went above and beyond to make sure our move was stress free. Gav was an absolute legend from start to finish, professional, friendly and always willing to help. Everything was clean and they provided all the gear to make it as easy as possible. I can’t recommend them highly enough!
Xanthia Brayshaw
2 months ago
We had such a great experience for our recent move. The complimentary truck hire was such a great inclusion and made the whole moving process so much easier.
The truck was clean, reliable and perfect for the job, and the whole process was super easy from start to finish.
Would definitely recommend these guys and will happily use them again! Thanks again Gav!
Louise Maree
2 months ago
The guys at Ashmore branch are fabulous. Having the truck available to use was a massive success and I highly recommend this facility.
Shane Miller
2 months ago
Awesome storage sheds. Great service. Best price. Garry and his staff were awesome.
Evander Mursh
3 months ago
Good pricing, great value for first 3 months deal, owners were polite and helpful, open till 11pm and facilities were always well maintained. Great cancellation policy.
If you're in the area, it's the best option
Nick Bradbury
3 months ago
Daniel Alves
3 months ago
Couldn’t have asked for a better experience. Gary was an absolute legend to deal with he was friendly, easy to talk to and happy to answer every question I threw at him without making me feel rushed. He made the whole process simple and stress free. It’s refreshing to get such genuine customer service these days. I’d happily recommend general storage.
hope
3 months ago
The man i met on the first day, amazing, welcoming and friendly. Offered to yell out if need anything. Its in the ideal place as noise at and time isnt really an issue as no houses around. Easy access to lift and trollys right near them. Secure, tidy. Good stuff. You need your own padlock. But if you forget, they have a landing machine inside the gates that sells them too
Ashleigh Grace
3 months ago
Really happy with my experience. The place was clean, easy to access and I felt like my stuff was safe the whole time. The staff were friendly and made everything super easy. I’d definitely use them again and would recommend them to anyone needing storage.
G R
3 months ago
Great service Great prices
Kaiya Nepia
3 months ago
Samantha Herbert
3 months ago
Absolutely stoked! Staff are all so lovely. This place is well thought out and made the process of storing our items a breeze. Clean/secure and affordable. Can't recommend highly enough 🙌
Rosita Latina
3 months ago
Fast, easy, very friendly and helpful?
Rex Hall
4 months ago
With the large lift and the trolleys supplied our move into a 3x3 was very easy. The place is kept very clean and is easy to navigate.
The trolleys make moving even large heavy loads a breeze, being smooth running and a good manageable size.
I'll use this facility again if the time comes that I will need this service.
Andrew Faust
4 months ago
Great facility with friendly and knowledgeable staff who made the whole process seamless for all of my storage needs. Clean, well priced and a great layout. I highly recommend anyone to call Gary, Brodie and the team at General Self Storage Southport first. Total professionals.
GC Driver
4 months ago
Right from my initial enquiry I was impressed with the service I received. Gavin was personable and I felt more than just a number.
I have been going through a difficult time , he has worked with me and gone above and beyond.
I have stored over the years in more places than I care to remember and general storage are the best .
The hours alone show thought, access is perfect although I have required 24/7 a couple of times .
I only write reviews where the business has blown me away with sincerely and an experience that truly has a positive impact.
Thank you Gavin
Matt T
4 months ago
This place is great. Very helpful staff.
Brenden Wray
4 months ago
Need a storage solution in a hurry, The team at General storage southport were awesome to deal with, showed me 3 great options in shed size.
Pricing had several options which was great.
Nothing was to hard and no question left unanswered if they didn't know they made a call.
I recommend General Storage for all you needs.
Tim Quinlivan
4 months ago
Amazingly helpful and knowledgeable staff. The General Storage facility is super clean and efficiently run. Well done!!
William McCarthy
4 months ago
Stephen Hartley
5 months ago
Extremely helpful and friendly
Robyn Richardson
5 months ago
Brodie and Gary were awesome. Kind and helpful. Storage is easy to access and very clean. Great lighting. Happy I moved!
Stephen Brassel
5 months ago
Fantastic service from Gary, being new it's in pristine condition and easily accessible to get to the units. Also great price and highly recommend!
Louise Chambers
5 months ago
Fantastic service from the team. Lovely, clean facility.
Christopher Richards
5 months ago
Stephen Callway
5 months ago
jumanji day
5 months ago
Easy to use everything
Aaliyah ericsson
5 months ago
Helpful staff thank you Gary 😊 🙏 easy access safe clean environment 👍 highly recommend.
Josemily Royle
5 months ago
Absolutely amazing experience from start to finish! The facilities are spotless, secure, and incredibly easy to access. The location is perfect. very central and convenient, making it easy to get to whenever needed.
A huge thank you to Brodie and Gary, who provided exceptional customer service. They were both professional, friendly, and extremely helpful throughout the entire process. They took the time to explain everything clearly, answered all my questions, and made what could have been a stressful experience completely seamless and hassle-free.
The level of service here is truly top-notch. You can tell they genuinely care about their customers and take pride in maintaining a clean, well-organised, and secure facility.
I highly recommend this storage facility to anyone looking for reliable storage and outstanding customer service. 10/10 experience, and I wouldn’t hesitate to use them again in the future. Thank you, for making everything so easy.
Rebecca Latham
5 months ago
Staff are welcoming, very helpful and friendly
Nash Elliott
5 months ago
Great new place , great staff
Rebecca Monk
5 months ago
Great service!
jaroslaw pelichowski
5 months ago
A modern facility, easy rental process, very good prices
Christian De Vera
5 months ago
i needed space pretty quickly and found general self storage after searching for storages near me. i'll be honest i did almost second guess it after seeing a negative review but i was in a rush and it was close so i decided to go in and see the place for myself.
i'm really glad i did. the staff was lovely to deal with and made the whole thing much easier than i expected. i even got a deal on a 3x3 for only $99 on the spot!!
i also made a point of checking the bathroom while i was there. i don't really use public bathrooms but i was still curious. it was midday when i took these photos so take from that what you will.
in retrospect, i think respect goes both ways. my experience with was very positive and i'm really glad i gave them a chance. i would happily recommend this place to anyone needing storage in the area.
Carole Jackson
5 months ago
The building is very clean with great service but they need to provide more trolleys. I visited the Southport facility on Friday and there were no trolleys at all??
Accordingly, I couldn't move some things to my car. Very inconvenient!
Lisa Koster
6 months ago
Clean, convenient, great service. So happy that I chose General.
Tom Lawson
6 months ago
Gary and the team at ashmore/molendinar are amazing. Yes there was a little drama but they were quick to action and assisted us in every way. Brodie at coomera was incredible too. Definitely happy being apart of this team.
Glenn Healy
6 months ago
Good honest service...very helpful and obliging 5 star ..leaves other storage places for dead..
Peter Khedoori
6 months ago
Excellent service, new modern building, full security. A 1 .
James Smith
6 months ago
Brilliant storage facility and even better customer service and value for money. Highly recommend.
Hayley Chaplin
6 months ago
Tania Martin
6 months ago
Had a great experience with General Self Storage recently. Friendly staff, professional service and everything was handled quickly and efficiently.
Holly Atlee
6 months ago
Great experience with General Self Storage Upper Coomera. The team were friendly and happy to give me a hand, the facility is secure and well maintained, which gives peace of mind knowing my belongings are safe. Highly recommend!
Graffer
6 months ago
The frustrating part about my experience at General Self Storage is that the treatment you get seems to depend entirely on whether the manager likes you or not.
If everything’s going smoothly, he can be friendly enough. But the moment there’s an issue, the attitude changes completely and the way he speaks to people becomes rude, confrontational, and unnecessarily aggressive. Running a professional business means treating ALL customers with basic respect, not picking and choosing who gets spoken to properly.
To be fair, I’ll admit one situation started because I had some items outside my unit while I’d been loading up all morning trying to run my business. I left briefly to grab food and came back to being spoken to like I’d done something unforgivable. The units around me were empty, I wasn’t blocking anyone, and I wasn’t causing damage or trouble. A simple polite conversation would’ve been enough, but instead I was spoken to disrespectfully. After that, the attitude towards me completely changed.
I also witnessed similar behaviour towards other customers while I was there.
On top of that, the toilets were consistently filthy. I genuinely don’t believe they were properly cleaned the entire time I rented there, and I have photos to back it up. Oddly enough, the rest of the facility is generally kept tidy and secure, so the lack of cleanliness in shared amenities stands out even more.
The facility itself has potential, and most of the other staff were fine. But management attitude and customer treatment ruined the experience for me and is ultimately why I moved my belongings elsewhere.
Rachel Haines
6 months ago
Fantastic space, clean, great security, great service, extremely helpful friendly kind staff, highly recommend A+++++
Lisa Hanson
6 months ago
Easy as. Gary was friendly, helpful, efficient and professional.
hey S.A. Elia
6 months ago
The service is of an extremely high standard, I rang a few places comparing prices and they didn't come close. Gary, who answered my enquire was transparent with what they were offering even emailed me the details of options and which I hadn't committed yet..That was impressive, going that extra mile in service. What General Sell Storage offer is better money for value, professionalism and a week later even after I had signed up and Gary came out of the office to see if I had settled in ok. Extra mile again, I recommend this business to those seeking temporary storage, but need to deal with trust worthy people. These are your people.
Keep up the Great work, guys.
Chrissy Fitzpatrick
6 months ago
Loved the introductory price office. Security and friendly staff
Marc Mitchell
6 months ago
Super chilled guys,clean storage and willing too help ,Gary at molendinar his customer service is second to none, Really bent over backwards too help me and make my storage experience effortless .. I wouldn’t goo anywere else in future if I have too move again and need storage..I’ll be back .thank u …
Zee Chee
6 months ago
The Manager is very courteous and isn’t trying to bill you for any discrepancies of any kind, unlike other major facilities nearby.
Modern, clean facility with alarms on unit doors as well as other security, so your stuff is safe.
Store has all you need for packaging. Bathrooms and vending machine on site.
Highly recommend.
Izaac ae86
6 months ago
luke vinals
7 months ago
Cheap rates
Daniel Brant
7 months ago
Excellent service - highly recommend
benjamin andrlik
7 months ago
The have Friendly staff, easy application for storage and they have saved me a lot of money for my business. I have to give them a five star rating.
Summer
7 months ago
Super easy and convenient check in. Brand new facility! Highly recommended.
Luke Button
7 months ago
Super helpful and went above and beyond on the Easter holiday to help me get my stuff into storage while having to move out. Well recommended
ADRIAN ALVAREZ
7 months ago
Coral Raymond
7 months ago
Found them to be very helpful units are clean easy access
Stuart Cooper
7 months ago
Great being able to use the small truck
Daisy Buchan
8 months ago
I had to move last minute and wasn’t sure how long I would need storage for, Gary was incredibly accommodating and made it really easy to adjust my move in and move out date.
The facility itself is modern and new, easy to navigate and feels very safe and secure.
I couldn’t recommend them enough, definitely the best prices and service on the Gold Coast!
Bessie465
8 months ago
Staff at general self storage are friendly and very helpful. I would highly recommend this storage facility for anyone looking for affordable storage.
Rodney Thomasz
8 months ago
The team were very accomodating and professional. This is a beautiful new and clean storage with a high level of security. I highly recommend General Self Storage Southport if you want safe secure storage and a team who clearly appreciate your patronage , stop looking this is the place!!!!
Rosane Simões
11 months ago
I had to find a storage facility on last minute due to unforseen events and I wasn’t sure what to expect, as I had never used one before. General Self Storage Southport absolutely exceeded all my expectations. I contacted the facility via chat and Gary called me straight away. Gary was incredibly welcoming, helpful, and easy to deal with. He took the time to explain everything clearly, making the process completely stress-free.
The facility is spotless, well-organised, safe, and easily accessible.
Highly recommend General Self Storage to anyone!
Jay Ng
11 months ago
Gary was incredibly easy to deal with and very accommodating. The service was great from start to finish, and I really appreciated that he wasn’t pushy at all. At the time of my enquiry, they also offered a free truck or trailer, which made the whole process even smoother. The facility itself is clean, organised, and well looked after. Highly recommend General Storage Southport located in Molendinar for a stress free experience.
Tania Martin
1 year ago
As someone who has never used a storage facility before, I wasn’t sure what to expect but General Self Storage Southport absolutely amazed me! From the moment I arrived, Gary was incredibly welcoming and helpful. He took the time to explain everything clearly and made the whole process feel easy and stress-free.
The facility itself is spotless, well-organised and thoughtfully laid out. I was genuinely surprised by how modern and secure everything is, from the access systems to the range of unit sizes available. They offer so much more than I imagined.
Highly recommend General Self Storage to anyone, especially if it’s your first time using storage!
Linda Melody
1 year ago
Their storage is super clean, air-conditioned, and well-kept. Gary is efficient and knowledgeable. He had helped me sort out my storage space needs. I have peace of mind keeping my belongings in their storage.
Simeon Karcoushkas
1 year ago
Wow what a huge clean place !! Gavin and Gary went above and beyond to help me choose the right storage unit to suit my needs ..I thoroughly recommend this business. Thanks guys.. pleasure doing business with you.
Rory Nicholson
1 year ago
What a great Management Team at General Storage Upper Coomera. Gary and Gavin have gone out of their way to be helpful and efficient. The Facility is new , clean and has fantastic facilities for a small business owner like myself
I can highly recommend their services!
chris lowe
1 year ago
Had such a great experience at General Self Storage!
Gavin took the time to show us around the facility and helped us pick the right sized boxes. The complimentary truck and trailer made moving so much easier—it was a huge help.
The whole team made the process stress-free and simple.
10/10 – highly recommend the GSS team! 👌
